Retiree Links 

Retiree Self-Service FAQ's

Frequently Asked Questions

1. What information is available for view on the Retiree Online website?
  Paystub information is now available online. This information is identical to the information printed and mail/delivered to you each payday on your payroll advice or paycheck.
2. Will all paychecks be viewable on the Retiree Online website?
  Yes, each Retiree will be able to view their paystub information.
3. Why is the City offering Online paystub system?
  Providing online paystubs is considered a first step in providing Retirees secure online access to their personal Retiree information.
4. When will my paystub be available online?
  Paystubs will be available online on payday. Please remember that online display does not guarantee availability of funds. Confirm your deposit with your financial institution before expending those funds.
5. I see a new paystub listed in my list of paystubs; does this mean that the funds have been deposited in my bank account?
  No. The posting of a paystub online does not guarantee the receipt of funds by your financial institution. It is recommended that you confirm receipt of direct deposit funds with your financial institution before expending those funds.
6. What is the earliest pay data available?
  Payroll data dating to January 2000 will be available for viewing.
7. Will there be a printable version of the paystub?
  Yes, you may print your paystub from Retiree Online.
8. Who can I contact if I need additional information or have questions regarding information displayed on my paystub?
  Please contact Payroll Department.
9. How do I sign up for, or change, my direct deposit account information?
  To sign up for or make a change to current direct deposit information, retirees need to complete a Direct Deposit Authorization form. Completed forms should be submitted to the Finance Department/Payroll..
10. Who has access to my online paystub information?
  Your online access is available only to you with your secure password.
11. How do I register for Retiree Online Access?
  Click on Sign Up Now button. Enter All the fields to create Online Account. Login using the account created.
12. Does my password expire?
  Your password never expires, you can change your password once you login.
13. I have forgotten my password. How can I find out what it is?
  You can have your password sent to your email address. Click on the link “Forgot Password” on the logon screen and fill in the requested information. Once this process has been completed, your password will be forwarded to you.
14. How long will my session last after I login?
  Your session will last for 10 minutes after your login.

Click here to get started Sign Up Now

2006 City of Flint