An ombudsman is an official often within government charged with representing public interests by investigating and addressing complaints reported by individuals. The term arose in Sweden, where a Parliamentary ombudsman agency, independent of the executive branch, was instituted in 1809 to protect citizen rights. The origin of the term is found in Old Norse and derives from
umbuds man, meaning representative.  

About Us
Ombudsman History

The Flint Ombudsman came to fruition in November of 1974 when residents adopted a new city charter. This charter dramatically changed the city from what was a weak mayor form of government, to a strong mayor form of government. It was determined that an Ombudsman could provide a much needed system of checks and balances given these new changes.

However, the charter only mandated the Office of Ombudsman for five years. During those five years it would be up to the office to prove itself worthy of continuation. It was considered by many to be an experiment in democracy. After five years, in 1980, the voters would determine if this "experiment" was successful.

After a vigorous, oftentimes heated debate, Flint residents voted to maintain the office by nearly 60% of the vote. It was a reflection that Flint residents did need, and want, an independent "watchdog" over city government.

© 3/15/2010